Gaya APA
Hathaway, P., Ramelan, . (2001).
Memberi dan Menerima Kritik: Giving And Receiving Feedback .
Jakarta:
Penerbit PPM.
Gaya MLA
Hathaway, Patti., Ramelan, .
"Memberi dan Menerima Kritik: Giving And Receiving Feedback".
Jakarta:
Penerbit PPM,
2001.
Text.